About RedKings.com
RedKings has been described as fast-growing; as the #1 Poker site; and a lot of other good things...but to be honest, what we really care about is making sure that you enjoy your poker and casino games in a safe, secure and fun environment.
At RedKings.com the customer really is king, and we always listen to your questions, comments and concerns.
Please click on the links to the left to read more about our high standards of customer care.
Who are we?
RedKings Poker is owned by RK Operation and powered by Ongame Network Ltd with a white label Poker License issued by the Gibraltar Government.
Managed by the RK Operation Group of Companies all Marketing and Customer Support for RedKings Poker is done out of the Group Office in Cyprus. To contact RedKings please use the following addresses:
Our Support team is there for you 24/7 via email support@redkings.com. You can find all our online contact details and telephone number at http://www.redkings.com/About-Us/Customer-Service.html.
Our Software
RedKings.com is offered on the Ongame software platform, which is by far the most popular choice of poker and casino software. Our software is preferred by players worldwide for its ease of use, reliability and fantastic graphics. Choose your favourite avatar in the card room and while you play poker, enjoy all the attractive features available.
For example, you can track your statistics in a conveniently located box that opens below the main game screen by a simple click on an icon. Do you like chatting? An easy-to-read chat box opens up on the side of the screen, so you can keep an eye on it while you play.
Ongame’s software is constantly updated and improved, with great features that give you the choice of how you play our games. Don't want to download the games because you're at work, not at your home PC or just travelling around world, play the non-download Java (instant play) versions.
Feel like playing a few hands of Blackjack while you're waiting for a poker tournament to start? Go to the Casino tab and click to enter the Blackjack tables.
Your player account is easy to manage, with clear information on your transaction history, bonus history and other important statistics.
All in all, Ongame is trustworthy and attractive software, and we know you'll enjoy it.
Integrity
We also offer the highest standards of integrity. Every game on our site has been independently tested to the most exacting standards. Furthermore, as a supporter of Responsible Gaming, RedKings.com offers advice and preventative measures on this subject.
Our Software is completely trustworthy, not least because Sun Microsystems’s Secure Random function for Java ensures that the cards are random and the shuffling is audited by eCOGRA.
Payments
Safeguarding customer data is a priority at RedKings and Ongame. Only secure and tested encryption technology is used when communicating with customers’ web browsers. All transactions Online are completely protected by the totally reliable payment systems operated by internationally recognized clearing partners.
Transactions and Billing
Redkings.com is operated by RK Operation Ltd and powered by Ongame Network Ltd, which has a network license issued by the Gibraltar Government. All transactions will be billed by OnGame Network Ltd., Europort, Suite 611, Gibraltar. On your bank statement transactions will be billed as either IFUND-POKERNETWORK or AquaPay London.
Important
To play at RedKings you must be 18 years of age or older and a player can only have one account.
Play your online poker at RedKings. It is easy, safe and secure with prompt pay outs and fantastic customer service
